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Computer Help Desk and Technical Services   
  We provide following services to business user and home base business users as well as residential users. We are here to be your IT department. This is a great program for the company who could not justify a IT staff person. we recomend the monthly subscription plan. This means that, you will pay a monthly subscription fees of $99.95 to Znet , and in return we will provide you with upto 4 hours of tech support service per month either on site or over the phone. If you require more than 4 hour of service, those hours will billed at discounted rate of $39.95 per hour. If you do not use your allocated 4 hours in a given month, they will not roll over to next month.    
  • Virus scans, computer health checks and general computer maintenance services.
  • Solving Internet and E-mail problems
  • All hardware/software installations and upgrades
  • Network installations and solving wired and wireless network problems
  • Support of most Microsoft software products
  • Support of Windows XP/2000/NT/Me/98.
  • Support of Macintosh, Linux, Unix, SCO Unix systems
  • Support of printing and printer issues
  • Support of problems with notebook computers and mobile computing issues
  • Network cabling
  • General back up solution and back up monitoring
  • Online backup solution for time critical data (addition fees applies)
  • General support with customer software issues
Business customer pays
$99.95
per month
  Residential customer pays
$24.95
per month
DSL or Dial Up Internet Access only $5.95 with above subscription  
Our commitment .....
  • One hour response time during normal business hours - after hour response available.
  • We carry common spare parts for most PCs.
  • Our IT Support program is a great insurance policy for your investmant.
  • No longer need to carry your computer to a shop - We will come to your location.
  • Annual participation required - Otherwise a la carte rate of $59.00 per hour is available.
   
 
   
 
 
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