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Computer
Help Desk and Technical Services |
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We
provide following services to business user and home base business
users as well as residential users. We are here to be your IT
department. This is a great program for the company who could
not justify a IT staff person. we recomend the monthly subscription
plan. This means that, you will pay a monthly subscription fees
of $99.95 to Znet , and in return we will provide you with upto
4 hours of tech support service per month either on site or
over the phone. If you require more than 4 hour of service,
those hours will billed at discounted rate of $39.95 per hour.
If you do not use your allocated 4 hours in a given month, they
will not roll over to next month. |
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- Virus
scans, computer health checks and general computer maintenance
services.
- Solving
Internet and E-mail problems
- All
hardware/software installations and upgrades
- Network
installations and solving wired and wireless network problems
- Support
of most Microsoft software products
- Support
of Windows XP/2000/NT/Me/98.
- Support
of Macintosh, Linux, Unix, SCO Unix systems
- Support
of printing and printer issues
- Support
of problems with notebook computers and mobile computing
issues
- Network
cabling
- General
back up solution and back up monitoring
- Online
backup solution for time critical data (addition fees applies)
- General
support with customer software issues
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Business
customer pays
$99.95 per
month |
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Residential
customer pays
$24.95 per
month |
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DSL
or Dial Up Internet Access only $5.95 with above subscription |
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Our
commitment ..... |
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- One
hour response time during normal business hours - after
hour response available.
- We
carry common spare parts for most PCs.
- Our
IT Support program is a great insurance policy for your
investmant.
- No
longer need to carry your computer to a shop - We will come
to your location.
- Annual
participation required - Otherwise a la carte rate of $59.00
per hour is available.
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